POLICY
(Please read thoroughly)
*Rapt Body policy is enforced at all times!*
Deposits/booking fee
All appointments REQUIRE a 50% NON-REFUNDABLE (under any circumstances) deposit/booking fee to book. All appointments are confirmed once deposits/booking fee are paid and will be used towards your service total if appointment is maintained or transferred with rescheduled appointment 1 time.
Reschedule/Cancellation
If there is a need to reschedule or cancel please do so 24 HOURS prior to your scheduled appointment time to not be charged a no show fee (remaining balance) or cancelation fee ($30). (deposit not included as stated above deposits are non-refundable)
Deposit/Booking fee transfer
Deposits can be transferred ONE TIME ONLY for appointments rescheduled with-in 5 days of original appointment day. upon second time of rescheduling appointment deposit will no longer be tranferrable. A new appointment will have to be scheduled with a new deposit.
NO Call/NO Show
will be charged the full amount of the scheduled services and will be BLOCKED from booking future appointments.
Remaining balance are due before starting any services.
Late fee
There is a grace period of 10 minutes starting at 11-15 minutes there is a $30 late fee after 15 minutes of your scheduled appointment time you are considered a no show/no call and will be charged a no show no call fee (remaining balance).
Same Day / Travel fee
Same day appointment are available with a fee. Travel services are available to clients that are 3 weeks or less post-op with a travel fee of $30-$75 per session or $125-$250 per package
Payment Plans Late Fee
Payment plans have a 50% deposit and payment due weekly or biweekly and must be paid by 6pm on due date. If late there is a late fee of $25 each day payment is late.
Savini’a Lomax
Owner